Category Archives: 360° attendee experiences

Before, during and after the event, offline as well as online: Seeing the event through the eyes of the attendee and maximizing their experience is fundamental for organizers.
Vor, während und nach einer Veranstaltung, offline als auch online: Organisatoren müssen einen Event mit den Augen des Teilnehmers sehen und deren Erlebniswert maximieren.

#Eventprofs community explained simply – That’s why we do what we do!

This video pretty much sums up what got us into this profession at some point – and why it’s so hard to get off that roller coaster :-)

By the way: Should you not know the Twitter community that gathers around the hashtag #Eventprofs, it is now time to check it out. All guys using this hashtag are great advocates for our profession, and they love sharing stuff that can advance your careers and make you a better event organizer!

Thanks Jifflenow for this inspirational video!

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How to select the best ticketing tool for conferences or exhibitions

In recent years, more and more systems for delegate management, registration, ticketing and payment have entered the market. With new developments in the mobile sphere and solutions like Apple Pay coming up, the advancements will continue. Time to take a closer look at what the various systems on the market have to offer, which features are available and what are the different pricing models and ranges.

Many event planners still use home-made solutions, but they realize that with the advanced requirements from the market side, these systems are causing more problems than solutions.

At the end of the day, collecting income from delegate or visitor entrance tickets is the core process for any successful event!

Further below, you’ll find an overview of what systems are on the market. But before we come to that, let’s take a look at what are the 10 most important decision criteria when selecting a vendor. Continue reading How to select the best ticketing tool for conferences or exhibitions

ICCA Congress propelled on social networks

The ICCA Congress is more like a family gathering than a typical conference. It is great to be part of this event. This year in Antalya, I had the chance to be one of the contributors as a speaker, I’ll write more about this at a later stage.

What I do find fascinating is how social channels are used by the audience to network, exchange ideas and propel the key findings that they consider interesting.

The ICCA social team, headed by Communication Strategist Mathijs Vleeming and supported by consultant Gerrit Heijkoop have designed a great campaign that resonated really well with the audience.  Here’s Mathijs explaining the overall strategy:

One element was the Twitter hashtag #RoadtoAntalya which motivated delegates to share their experiences while on the way to the Congress. Great stuff!

Continue reading ICCA Congress propelled on social networks

Event App for Zukunft Personal trade show with networking features just launched

Today, we launched the new app for the leading trade show for human resource management, HRM Expo (Zukunft Personal), taking place 14-16 October 2014 in Cologne.

Besides the event schedule (with reminder functions), the exhibitor lists and floor plans, the app has quite some interesting networking features.App_ZukunftPersonal

Users can login with their LinkedIn, Twitter or Facebook profiles, send each others private messages and contribute to a timeline in Facebook-style. Thus, attendees and exhibitors can get in touch with each other already before the show, share their impressions from the show floor and take part in quick polls inside the app.

Other nice features are that you can use the app also in offline mode, once you have finished the app download. That makes it easy to plan your trip, the exhibitors you want to meet and the sessions you want to attend while on the plane or in other locations with limited connectivity.

As I stated in one of my previous blog posts about current app usage trends, I believe it is necessary to give your target audience a good reason to download your app. Judging by the take-up that happened already on day one of the app launch, it seems we have hit the right tone.

On top of things, we managed to offset the cost by a sponsor already with the first edition.

Click here to download the app in case you want to give it a try (available for iOS and Android). The app is based on the technology by the provider Attendify.

Event- und Messemanager auf Freelance-Basis gesucht. Region Mannheim, Projekt bis Oktober 2014

spring Messe Management sucht kurzfristig Untersützung im Bereich Messeproduktion und Technik für das Projekt Zukunft Personal in Köln

Voraussetzung sind Erfahrungen im Bereich Messebau, Ausstellerservices, Technik. Schwerpunkt ist die Betreuung von technisch-organisatorischen Aussteller-Anfragen und Aussteller-Service. Kenntnisse in CAD Programmen sind von Vorteil. 

Interessenten können mir eine Nachricht schicken an oder sich direkt bei unserer Personalreferentin Canan Kaya melden


Latest app usage statistics – What do they mean for event apps?

Screenshot at Sep. 09 21-04-51

At first glance, the bare figures that Comscore have revealed last week can be pretty discouraging for event app providers – as well as for organizers implementing an app for their conference, exhibition or event.

The full report can be viewed here, but let me summarize the key findings:

  1. In Germany, two thirds of the 40 million smartphone users haven’t downloaded a single app during the last month! People have become reluctant to add more and more apps to their phones.
  2. Du to the fact that smartphone penetration is still on the rise, the app economy is growing, but at a decreasing rate. Market saturation is coming nearer.
  3. While downloads are decreasing, internet usage via mobile apps is on the rise. In the USA, digital media time spent on mobile apps is already at 52%! People have their favorite apps that they use more and more often.
  4. Overall, digital media time spent on mobile platforms (apps, browser) in the USA is at 60%, desktop down to 40%, with a strong tendency towards further mobile internet growth.
  5. In Germany, the most used apps are Facebook (including WhatsApp and Instagram), Google (incl. maps, search, YouTube), Amazon, Ebay, Weather and a couple of news apps including Kicker (football). That… is pretty much it.

What do we event marketers make of these facts? Here are seven tipps:  Continue reading Latest app usage statistics – What do they mean for event apps?

10 Reasons why I love working in events

In my early days in events and trade show management, someone said to me “Once you’re on that rollercoaster, it’s pretty hard to get off“. And they were right.


Now, some young talent might be thinking about whether their career should take them into B2B events, conferences, trade shows and stuff like that (rather than in wedding planning, accounting or even banking)

Let me give you my 10 points that make me love what I do and motivate me to get up in the morning and welcome every new day in this fascinating business!

Hope you can relate to some of those points. Continue reading 10 Reasons why I love working in events