Tag Archives: event app

Matchmaking Services by Deutsche Messe AG

In my new assignment (which kind of keeps me busy, as you can tell from the decreased number of blog posts recently ;-) I work closely with Deutsche Messe AG in Hannover.

Running some of the most important tech events like CeBIT and HANNOVER FAIR, they are quite advanced in offering top-notch digital services to exhibitors and visitors. You may want to check their mobile app technology (example: CeBIT app) to get an idea.

Using the app via wifi network connection on the fairgrounds is free-of-charge, while you have to pay for using the wifi network for other services like email or browsing.

An interesting service is Match-and-Meet. It allows visitors and exhibitors to connect before the show, meet up on site (even if you don’t exhibit at all at the show!) and stay in touch after the show. The online service costs 300 EUR for a year’s subscription (for exhibitors at Hannover events, non-exhibiting suppliers pay 600 EUR).

Here, you’ll find more about how to use the services as a visitor or as an exhibitor.

For an event prof, this is definitely worth taking a look at, because ultimately, we show organizers are all longing to offer platforms to connect supply and demand in an efficient and structured way – and by means of a working business model.

Connecting event participants – an interesting attempt based on a mobile app

Too bad I can’t go to TEDx RheinMain this time, because it coincides with the World Publishing Expo. Darren Cooper and the team around the TEDx community in Frankfurt have put together another great program around the topic “Everything communicates”. Here’s more information.

I also became aware that they are including WeLink in their event app. This is a social platform as a service for mobile apps that helps event participants find and connect with like-minded peers.

Will be interesting to follow how that works. Is it just for gadget-lovers or does it have a real value for event participants. Obviously, I am one of the first category, but it’d be interesting to see if that works on a broader scale.

What are your experiences with such tech-based tools?

Here’s a little video about WeLink, and here you can download the TEDx Rhein-Main app.

Mobile Apps: Native Vs Web App

This is a guest post by Tim Masterson, founder of conferencehandbook.com. Thanks, Tim, for the insight!

If you’ve done any poking around in the mobile world lately you may have heard the terms “Native App”, “Web App”  and “HTML 5” app.  They are all different ways to provide apps on your smart phone.  In the next few minutes I hope to demystify these terms a little for you, as well as share the tradeoffs of each technology.
What is the difference between Web App and HTML 5 apps?

Every HTML 5 app is in fact a web app.   But not every web app is HTML 5.  HTML 5 is basically a new set of tags that programmers can use to display your application in a web browser.  HTML 5 supports some really cool stuff like video and it also makes it easier for the developer to do asynchronous calls back to the web server.  The term “Web App” is used to mean any application that needs some form of a webserver to run.

  • Benefits:  Write once for all platforms.  Updates are server side and instantaneous.
  • Trade offs:  All logic is on the web server so network connectivity is required.  Users user the browser to access the app and not an app store icon.  Access to sensors (GPS, Cameras, accelerometers) is limited.

What is a “Native” app?

In general apps you get from the app store are “Native apps”.  A truly native app is written in a language and compiled down to an actual executable that runs natively on your phone with out a browser.  Some native apps, still connect to web servers to interact with data in the cloud or to receive updates.  In general Native apps have access to more sensors than web apps.  They also tend to run faster because more of the processing is done locally.  The draw back is in the cost to develop a native app.  To develop for many platforms you have to rewrite the app for each platform.  (Which explains why it took months for Android users to get their own version of Angry Birds).

  • Benefits:  Access to all sensors, the users address book, schedule, GPS.  Runs without network connectivity.  Graphics are cleaner due to hardware acceleration.  Available on the app store.
  • Trade offs:   Entire app must be rebuilt for each mobile platform. The user must initiate updates, unless the app is built to automatically update itself.

Some apps are in between

It is possible to write a native shell for a web app.  To do this the developer writes the bulk of the app in HTML 5.  Then they write a native wrapper for each platform that basically has an icon, and a page that holds a “Web View” the web view then calls back to the web server to get the app content.  This approach is great for some applications but still has it’s own set of trade offs.

  • Benefits:  Only the shell must be rewritten for each platform.   Users can access the app from the app store.  If use is in a place where network connectivity is good, the user will never know it is mostly a web app.
  • Trade offs:  The app is dependent on network connectivity.  The web app portion of the app will not be able to access the sensors.

The Bottom Line:

Know what you are signing up for when you pick a software vendor.  Understand how they are delivering your content and the tradeoffs associated with that method of delivery.  Make sure their method maximizes the size of your mobile audience while mitigating the tradeoffs.

About the Author:
Tim Masterson is the founder of Total Integrated Mobile, the makers of ConferenceHandbook.com.  A one stop solution for the mobile app for your next conference.

My favourite videos / infographics of 2011 for event managers

It’s amazing to realize that there are so many great videos out there that display relevant information for event managers in an entertaining and compelling way.

Here are some of my favourites of 2011 that are great to use in presentations – or that are just fun to watch for everyone involved in event management and social media!

The 2011 update of the classic “Social Media Revolution” by Eric Qualman:

This is great food for thought for everyone considering to offer an event app for their conference: Think no more, go for it!

5 Years of Twitter – I love the quote from the astronaut…!

A tribute to Event Camp Twin Cities 2011, by the band Spokenfour (shown by Samuel J. Smith at the EIBTM 2011 in Barcelona) – fun to see all those #eventprofs featured in the video!

The pretty cool videos that the guys from Web in Travel WIT Singapore use to promote their event:

Also, I like the Google tool to create your own Search stories - Type in some of your keywords, conference title, company name, the rest is done automatically!

This one’s really great, it shows a promotion that a sausage manufacturer has done via social media, primarily Facebook. It’s in German, though, but it’s really fun and they have really understood how social media works:

So what are your favourites?

World Newspaper Week Vienna: Exhibitor presentation (Review part 4)

4. Presentation of the Exhibitors

At conferences, it is always a bit of a challenge to drive traffic to a lobby exhibition. The delegates primarily attend the conference to network, get information about new trends, take part in the sessions.

So the task is to make sure to connect those delegates with the exhibitor staff – in an appropriate way. You can’t push the delegates, but you want to give the exhibitors and partners visibility and get them in touch with their target audience.

Basically, there are four aspects that we took into consideration in Vienna to make that work:

  • Pay attention to a good Expo floor layout: It seems like a no-brainer, but often times the lobby exhibition does not take off due to bad floor layout planning. It is imperative to combine networking break areas with the exhibition, and to set up a number of coffee outlets in that area. In Vienna, that worked very well. To enter the conference complex, everyone had to pass through the exhibition area. Unfortunately, I have seen quite a number of conferences where this was not taken into account properly, and no matter what sophisticated online networking tools you might have in place, they’re worth nothing if you don’t get those basics right.
  • Allow enough networking time: Minimum is half an hour coffee breaks and 1,5 hours lunch break, I believe. Especially with a larger conference, it takes some time to get the people out of the conference room, let them get their coffee, and afterwards get back into the room. Your schedule has to reflect the need of the exhibitors for face time with their potential customers. I have to say we could have done better here, because we wanted to squeeze in too much content in the sessions. Room for improvement.
  • Provide online networking tools: This time, we put a special focus on the social networks Facebook, Twitter and LinkedIn rather than providing a closed network for all delegates and exhibitors like in the past. We encouraged all exhibitors to use the conference hashtags in their pre-show Twitter campaigns, join the Facebook page and the LinkedIn group for the World Newspaper Congress, and, thus, participate actively in the online discussions. I believe this is the right way forward. However, we have to do a better job at training the exhibitors how to best use these platforms, because not all of them are on the same level when it comes to networking skills on social platforms.
  • Think about a good visual presentation: Due to the co-location of the World Newspaper Congress / World Editors Forum with IFRA Expo, we decided to publish one print publication both for the Expo and the accompanying Congress lobby exhibition. Thus the Congress exhibitors got a lot of extra visibility, because the Expo visitors also got to see them. They were also included in the World Newspaper Week app. One feature was particularly appreciated: We invited the exhibitors to a video shooting on the day prior to Congress / Editors Forum opening. We had the video staff on site, anyway, and they produced a very nice clip that ran in the breaks. It was shown at the end of the inauguration ceremony, with very high attention. Click on the video below to see how we did it. The clip presented the exhibitors in a very sympathetic and personal way, much better than just showing still photographs or even only logos.

Vienna 2011 Review:

  1. Live-Eventblog
  2. Twitter coverage
  3. The World Newspaper Week iPad and Smartphone app
  4. Exhibitor presentation at the World Newspaper Congress
  5. The delegate survey, implementing Event ROI methodology (coming soon)

8 Indispensable Features for a Kick-Ass Event App

Julius Solaris kindly asked me to write a guest post for his great Event Manager Blog, which I happily did!

Find my post about 8 Indispensable Features for a Kick-Ass Event App here.

Here is the German version of this post / Hier gibt’s eine deutsche Version davon.

If you want to know more about event apps, check out this previous post about vendors and best cases, or these tips on how to promote your conference or trade show app once it is published.

iPad/iPhone/Android apps for conferences and trade show: Vendors and best practices

Latest update of this post: 30 November 2012

In the meantime, most of the major conferences and trade shows have their own iPhone/iPad or Android apps.

Those apps are used to give orientation on site (exhibitor catalogue and interactive maps, seminar and conference overview, MySchedule functionalities), but they are also great to facilitate interaction between exhibitors and attendees as well as among attendees themselves. Some offer games, digital hand outs and the ability to exchange contact information. Some even include augmented reality features. And of course they can be a cornerstone in your going-green initiative.

Prices for building apps have been going down, and there are whitelabel solutions that allow for easy customizing. I start this post with the intention to update it regularly and present exciting implementations of apps for events, so please notify me if you know of more great examples. Click on the images to get access to the download pages or for more information on these best practice examples and specialized vendors.

Sorted in alphabetical order:

A2Z Event Management

The solution from a2z syncs automatically with their event management software, so that changes in floorplan or programme are reflected across all channels. Provided you use their software for the event organization, too, of course.

Active Network Events

Not really an event app, rather a fully integrated solution. Highly customizable, more on the expensive side, but very flexible. Check out what Active Network Events did for the Cisco Live! Event 2011.

Amiando / Conference2Go

Amiando is well known as a provider of ticketing solutions. It was just a question of time when they would enter the mobile event service arena as well.

In addition to a full agenda which delegates can transfer to their own diaries, the app also provides an integrated attendee search tool and messaging platform to facilitate networking.


At the recent TEDx Rhein Main event, I came across the company Appbaker who offers a SaaS solutions to build you own event app. Behind the company is NetQuest, one of the leaders in traditional Web Content Management systems. Click on the image to download the very nice TEDx Rhein Main app.

Conference Compass

Since 2009, this Dutch company builds apps for several platforms for all kinds of conferences. An impressive 12.000 people have downloaded the app that they built for the European Society of Cardiology.

Conference Handbook

This solution provider from the US equips you with a spreadsheet to gather all necessary information to build the app, and then they roll it out for you. Platforms: iOS, Android, Blackberry, Windows Phone 7.


This company is specialized on trade show apps, and their product “Follow me” delivers routing to stands, interactive floor plans and the ability to download brochures from exhibitors so you won’t have to carry them around. Find out more in a post on the Talking New Media blog.


CrowdCompass from Portland/Oregon develops native iPhone, iPad, Android and BlackBerry apps for meetings, conferences, events and trade shows.


This company from the US puts a special focus on monetizing the event app, by offering ads and sponsoring opportunities. The one price cross-platform applications work as a Native App on the Top 4 Smartphone platforms (Apple iPhone, Android, BlackBerry and Windows Mobile) and may also be viewed via a mobile Internet browser. This cross-platform capability allows organizations to engage the maximum number of users as well as offering sponsors the greatest amount of marketing penetration.

Event Board Mobile

This solution offers everything you need for your conference, plus they put a special focus on the feedback and survey functions. It comes at 699 USD for a customizable version that will have your own event’s look and feel, so it is among the more affordable options.

Event Edge

A vendor from the USA, offering comprehensive native solutions for conferences and exhibitions starting at 1999 USD per event and platform.


Based in Canada, eventmobi offers an easy-to-use online content management system with instantaneous updates to the app. See the video for more information:


ATIV Software, the vendor that creates the EventPilot software just released the version 6.0. The app is particularly appropriate for complex medical or scientific congresses, with a lot of parallel sessions. You can use filters and sub-sessions to create your personal schedule, and the overview comes with a very helpful color coding. The app supports all important platforms, including the Amazon Kindle Fire.


The EventGenie solution is used by Reed Expo’s Offshore Europe 2011, among other associations, conference organizers and PCOs. Says Michael Douglas, Marketing Director: “One of the interesting parts of our solution is the corresponding web portal and the CMS tools to manage the apps.”

Goomeo Events / EIBTM Barcelona

The leading event for the business travel industry definitely needs an awesome app. Graeme Barnett went for GoomeoEvents, a French company. Great features, great design, contact data exchange via QR scanning… This one’s definitely worth a download and test.


This provider from New York offers mobile applications with features like

  • Gaming towards prizes
  • Electronic transfer of contact information
  • Digital hand outs
  • Digital calendar
  • Speaker sessions information
  • Digital exhibitor directory
  • Interactive maps

InsideGuidance / ART Basel

This is so far the most artistic implementation of a floor plan I have seen. A company from Berlin called InsideGuidance delivers the experience for the world’s leading art exhibition. Their new app for Baselworld, a Watch and Jewellery show, seems even more sophisticated.

At the World Association of Newspapers, we have now used the same technology for the official app “World Newspaper Week” in Vienna. It looks great, you can download it here from the app store or scan the code below with your iPhone or iPad for downloading.


A number of trade shows and conferences in the Nordic countries use the solution from a company called Delegia, based in Stockholm. It offers delegate interaction and you can also book seminars through the device.

MobileRoadie / LE WEB Conference app

Le Web in Paris is one of the leading Digital Media / Internet conferences. No big surprise they have a great app, too – but what is a bit surprising is that the app was built with the technology of Mobile Roadie. This company usually build mobile apps for artists, musicians like Adele or David Guetta, movies, or even the Dallas Mavericks. So their background is more on the festival/concert side.


Producing apps for event organizers as well as authors, artists, designers, photographers, videographers, museums, galleries, news and magazine publishers. Check out their app for the 2012 World Apprecitive Inquiry Conference.


These guys are specialized in providing mobile event apps for the event, travel and entertainment industries, so their products are quite advanced and correspond perfectly to what an event organizer would require.

I particularly like the video that the organizers of DevLearn 2011 conference published to brief the delegates about the features of the app (built by QuickMobile):


QuickTapLead allows exhibitors at trade shows, exhibitions and events to qualify leads and capture lead details easily using their own mobile tablet. QuickTapLead takes minutes to set up, works without an Internet connection, can be used as a kiosk and sends lead data automatically to Salesforce. QuickTapLead is a pay as you go service with no subscription or monthly charges.


Particularly interesting for exhibitions, when the interaction between exhibitors and visitors is in the focus, as well as lead generation.


This company from Boston (founded 2010) specializes in applications for airports, museums, amusement and theme parks as well as trade shows. Their focus is to provide orientation through the mobile device. Definitely worth looking at when you organize an exhibition.

TED Conference

Their app is great, yet it is focussed on their great presenters’ videos. You can spend hours just browsing the great content they provide in the app…! However, I do not know who built it.

Top Quark

Top Quark build plugins for WordPress that allow you to create a web app out of one of the most popular content management and blogging softwares, with html5 features. Events like the Event Camp Twin City or WordCamp Chicago have been using it. It is quite affordable and versatile.

Triqle Event Intelligence

I met Gerrit Heijkoop, the person behind the Triqle platform, at the recent ICCA Congress in Leipzig. They provided the mobile event guide for ICCA, which is not such a bad reference! Triqle build web-based apps as well as native apps, and you can use the feed of the web-based apps also for on-site orientation screens.


US-based Tripbuilder offers an interesting combination of information on print and mobile app in one go. Their speciality is to give orientation with folding media (maps etc.) and on mobile phones. Find some success stories here.


This is a freemium model to create your own event app with most of the necessary features like program details, speaker bios, maps, twitter stream etc. A great way to design a mobile-friendly website in just a couple of minutes. It is not really an app, though, rather a browser-based application. If you want your own branding and logos on it, it’ll cost you around 150 EUR per application.

In the meantime, you can install a native Twoppy app that lists all upcoming conferences and events that are presented on the Twoppy platform.

Widjet / dmexco

This Cologne-based new media and digital marketing show does a lot of things right, including personalization. They have quite an exhaustive event program, and you can put together your own schedule. A cool new feature in 2011 is the QR code generator and scanner, which allows you to collect virtual business cards at the show. The agency Widjet have developed the app.


Xomo is a Vancouver based company with offices in Munich and London. This supplier specialises exclusively in the provision of apps for large events, conferences and trade fairs.

The conference & trade fair app is used by all O’Reilly conferences (Web 2.0 Expo, Strata, Maker Faire, etc), as well as large medical conferences (some of the largest in Europe) Social Media Week 2012, and SXSW. So they are defiinitely worth taking a look at!

Zerista / Mobile World Congress Barcelona

With all the options to connect both with other visitors and with the exhibitors, plus the options to personalize the service, I think the MyMWC app is really outstanding. It goes as far as delivering Augmented Reality experiences, too. US-based Zerista built the app.

Please notify me if you know more providers (I am sure there are plenty more out there) and I’ll update accordingly. Thanks! I also started a discussion about this on LinkedIn.

Check out this guest post I wrote for the Event Manager Blog edited by Julius Solaris, about 8 indispensable features of a kick-ass event app.

You may also be interested in tips to drive downloads of your nice and shiny event app once it is online.